GIPN35
10-08-07, 06:06 AM
HI all,
I want to say that the BIG Stats Outage is OVER! Over from a loooong time.
But now a clever customer asked this in EA's support site:
Question
What will the compensation be for players who were active during the recent Battlefield 2 outage?
And, they reply with this:
Following the June outage of Battlefield 2 stats, DICE and EA have been working to compensate all players who were active during that time for the inconvenience that we realize this issue represented. After examining all the options, it has been decided that players who were active during the stats outage will be granted 2000 points as well as a gold star. This will be awarded to over 150,000 affected players starting at 12:00AM PST August 9, 2007. There is not a public list of the players that will be compensated available, although it should include all of those who played during and around the time of the outage.
Additionally, it was recently discovered that stats from some 64 player servers during the outage period could not be recovered as we had previously believed and sincerely hoped. Stats from smaller servers were unaffected. However, we realize and recognize this still represents a disappointing loss of both time and points to a great deal of players. We want to apologize for that unanticipated outcome, and wish we could provide additional compensation.
We hope that this compensation goes some way towards easing the loss, and wish to again apologize for the frustration this stats issue represented for many of you.
Note: Please be aware that due to the large amount of accounts being credited, the system is still processing the compensation. We will update this answer once the process has completed. Thank you for your patience.
If you would like to share your feedback about this issue, or if you have further questions, please visit the Battlefield forums.
DICE has an official statement on this issue posted here.
If you wish to receive a notification of any changes or updates on this issue please click the Notify me.. button at the bottom of this page.
Soooo, we will receve 2000 pints + a gold medal :).I have got them with no problem :).Well that was it.Hope it's egnought for EA to cover their silly mistakes!
I want to say that the BIG Stats Outage is OVER! Over from a loooong time.
But now a clever customer asked this in EA's support site:
Question
What will the compensation be for players who were active during the recent Battlefield 2 outage?
And, they reply with this:
Following the June outage of Battlefield 2 stats, DICE and EA have been working to compensate all players who were active during that time for the inconvenience that we realize this issue represented. After examining all the options, it has been decided that players who were active during the stats outage will be granted 2000 points as well as a gold star. This will be awarded to over 150,000 affected players starting at 12:00AM PST August 9, 2007. There is not a public list of the players that will be compensated available, although it should include all of those who played during and around the time of the outage.
Additionally, it was recently discovered that stats from some 64 player servers during the outage period could not be recovered as we had previously believed and sincerely hoped. Stats from smaller servers were unaffected. However, we realize and recognize this still represents a disappointing loss of both time and points to a great deal of players. We want to apologize for that unanticipated outcome, and wish we could provide additional compensation.
We hope that this compensation goes some way towards easing the loss, and wish to again apologize for the frustration this stats issue represented for many of you.
Note: Please be aware that due to the large amount of accounts being credited, the system is still processing the compensation. We will update this answer once the process has completed. Thank you for your patience.
If you would like to share your feedback about this issue, or if you have further questions, please visit the Battlefield forums.
DICE has an official statement on this issue posted here.
If you wish to receive a notification of any changes or updates on this issue please click the Notify me.. button at the bottom of this page.
Soooo, we will receve 2000 pints + a gold medal :).I have got them with no problem :).Well that was it.Hope it's egnought for EA to cover their silly mistakes!